Contact Us

Please use the below form. You can also call customer service on +64 21 674 8392.

For further assistance, please email us at support@feloctro.shop.

Business Information

Merchant Name: FELIX LOWE Store Name: FELIX LOWE STORE Business address: 83 Darlington Terrace, Miramar, Wellington 6022, New Zealand

Frequently Asked Questions

Quick answers to common questions

How can I track my order?

Tracking details will be emailed to you after your order is dispatched. If you need help, please use the contact form above.

What is your return policy?

Please review our Refund Policy for eligibility, timeframes, and return instructions.

Which payment methods do you accept?

Available payment methods are shown securely during checkout and in the footer of our store.

How can I contact you?

Send us a message using the contact form above and our team will respond as soon as possible.